The Confessionals Membership Terms & Conditions
MONTHLY MEMBERS: Monthly member cost is $7 per month charged on the 1st of every month. The initial subscription charge will be pro-rated based on the date the member subscribes if the subscription occurs after the 1st of the month. Following initial sign-up, monthly memberships will be charged $7 (plus applicable tax) on the 1st of every month, recurring until the member cancels their account through the member website or requests their account to be canceled by emailing contact@theconfessionalspodcast.com.
ANNUAL MEMBERS: Annual member cost is $70 per year charged on the 1st of January every year. The initial subscription charge will be pro-rated based on the date the member subscribes if the subscription occurs after the 1st of January. Following initial sign-up, annual memberships will be charged $70 (plus any applicable tax) on the first of every year, recurring until the member cancels their account through the member website or requests their account to be canceled by emailing contact@theconfessionalspodcast.com.
EXCLUSIVITY: By subscribing as a member, members agree to keep content from the member website and The Confessionals app private at all times, and will not share member shows, ad-free episodes, Overtime episodes, videos, coupon codes, forum discussions, and other protected member-only material with any other sites or parties.
Members will have access to the member portal of The Confessionals Podcast website. Member benefits include one fully produced episode every week (in addition to the weekly public episode); access to The Confessionals Podcast member app, chat rooms and forums on the website; archived content available from our former Patreon member platform; Overtime segments featuring extended interviews with public episode guests; live call-in shows when available; member coupon codes when available; ad-free public episodes available through The Confessionals app; and miscellaneous bonus content when available and applicable.
A membership purchased through The Confessionals website is a separate program from a YouTube membership for The Confessionals. They are not interchangeable. Login details for the website and app will not provide YouTube member access, and vice versa.
PAYMENT: Credit cards, debit cards, and PayPal debit cards can be used as means of payment. (At this time our site does not support payments through Paypal directly.) If an initial charge fails to be processed on the 1st of the month (or 1st of the year for annual members), The Confessionals payment system will automatically attempt to process the payment 2 more times until a successful payment is processed. If a successful payment has not been processed by the 15th of the month, the membership will be automatically canceled. (Members can re-subscribe at any time by updating their payment information on the member website.) The member will also receive 3 automated reminder emails regarding a payment due. Payments and payment information are automatically processed, maintained, and protected through Stripe.
EPISODE PLAY: Member episodes, ad-free public episodes, and Overtime segments can be accessed on The Confessionals website via the member portal or through The Confessionals Podcast app, available through Apple and Google Play. For privacy and content protection, episodes are not able to be downloaded from the website for offline listening and private RSS feeds are not available at this time. The Confessionals app does allow episodes to be downloaded to the app itself for offline play.
THE CONFESSIONALS PODCAST APP: To install The Confessionals Podcast app, please search The Confessionals in your app store and download the app.
When logging in to the app for the first time, enter the email address you used to subscribe and the preset password P@ssword1. Once you successfully log in to the app, you may change the preset password to the password of your choosing. More detailed instructions for logging in to the app are available on the Members Home page on The Confessionals website, as well as instructions for downloading episodes to the app for offline listening.
The Confessionals app offers access to member episodes, ad-free public episodes, member chat communities, website blogs, episode search bar, and direct messaging.
CANCELATION: Members may cancel their membership at any time after any outstanding payments have been made current, and will not be charged the recurring fee for the next month/year if cancelation occurs before the next payment date.
Members may cancel their subscription through the member website by selecting: 1) Members, 2) Member Menu, 3) Your Account, and finally 4) CANCEL MEMBERSHIP. Members will receive a cancelation confirmation email at the end of the billing period when they have successfully completed the cancelation steps. The member’s Your Account page will also show your current account status, listed as Paid, Canceled, or Incomplete. Please check your account to make sure you have successfully completed cancelation and have been updated to “Canceled” status. Cancelation is automatic after the successful completion of the cancelation steps.
Members may also email customer support at contact@theconfessionalspodcast.com to request subscription cancelation. Please submit cancelation requests via email at least 24 hours or one business day prior to the next charge cycle to allow time for the request to be processed. (Requests submitted via social media messages cannot be processed as these channels are not encrypted and will not be used to exchange or verify personal member information.)
Deleting The Confessionals app from phones or devices does NOT cancel a membership. Memberships are only canceled via the member website or by emailing contact@theconfessionalspodcast.com.
Refunds may be issued upon request by the member up to 7 days from the date of the member’s initial subscription sign-up. Cancelation of membership prior to the end of the billing period will not result in a partial refund.
In extenuating circumstances, The Confessionals team may also cancel memberships if deemed necessary (i.e., unauthorized content sharing, defamation, fraud, disputes, harassment, etc.). These circumstances are rare, and we will attempt to address situations to the best of our ability, should they arise, before issuing cancelation.
CONTACT: Please send any member questions or concerns to contact@theconfessionalspodcast.com. Member questions posted to social media, sent via social media private messages or posted as a comment on the website may not be seen, and we will not exchange or verify personal member information via social media. Emailing us directly will ensure the fastest, most reliable response.
Thank you for supporting The Confessionals Podcast!